Frequently Asked Questions
Everything you need to know about your Thunderpants order.
How do I determine my correct size?
We provide a comprehensive size guide on every product page. We recommend measuring your waist and hips to ensure the perfect fit, as our garments are designed for maximum comfort and flexibility.
What is your return policy?
We offer a 30-day return window for unworn items in their original packaging. For hygiene reasons, intimate apparel cannot be returned once the security seal is broken or the tags are removed.
When will my order arrive?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What materials do you use in your clothing?
Thunderpants is committed to sustainability. Most of our collection is crafted from certified organic cotton and eco-friendly dyes to ensure softness against your skin and kindness to the planet.
Can I track my shipment?
Yes, as soon as your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like PayPal, Apple Pay, and Google Pay for a secure checkout experience.